• 4915 51 St, Athabasca, AB
  • Monday-Friday
    8:30 am - 4:30 pm
Emergency 24/hr service available

Your home comfort experts

Quality Heating & Air Conditioning Services

Athabasca Heating and AC is proud to be your local HVAC dealer. We install quality HVAC Heating and Air Conditioning equipment. Not only can we show you how a new system can save you money and keep your home more comfortable, but we can keep it running reliably and efficiently for years to come. We can also show you how affordable it is with easy financing options. Our commitment to quality goes beyond our products - it is also reflected in our reputation for excellence and integrity.

  • Residential & Commercial
  • Family Owned & Operated
  • Planned Service Agreements
  • FREE In Home Estimates
  • Professional Installers
  • NATE Certified Technicians
  • Installation and Replacement
  • Competitive Pricing

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Heating & Cooling FAQ

What should I do before I call for a service call?

Check Your Thermostat

First things first, check the settings on your thermostat. Your thermostat is the control center for your HVAC system, and sometimes it’s easy to overlook a simple setting change, especially if you aren’t the only one in a house.

Most new thermostat models will also display error messages with instructions to follow if there is an issue with your system, so it’s important to check the display periodically to make sure everything is running correctly. Also, be sure to check the manual if you aren’t sure about a setting, or ask your service technician during your next routine maintenance for help!

If your thermostat isn’t lighting up, it might need a new change of batteries. Many homeowners might not realize that their thermostat needs them, but if the display doesn’t light up then this could be the issue. This is a simple fix that doesn’t require a technician to visit and can save you a lot of time.

Check your Breaker

If your thermostat is working, and your unit still isn’t, check the circuit breaker or fuse box. Many homeowners do this automatically anyway, but it’s still an important and helpful step. Unexpected power surges and outages can burn out or trip your system’s fuse, cutting off power to the unit and leaving you with an uncomfortably hot home. This is another quick solution that may save you a lot of hassle.

Check Your Filter

Your HVAC system relies on airflow to function, and a blocked filter can not only make your system work harder just to heat/cool your home, but it will also cost you money in costly repairs and electric bills down the road. If you can’t feel air coming from the registers, or you notice ice on the refrigerant lines, coil, or exhaust pipes then a lack of airflow may be the problem. Your air filters should be changed at least every 30 days or so (or more frequently depending on your home situation) especially in the months that see frequent or heavy use. Regularly changing your filters can help your HVAC system last longer and run more efficiently, saving you money and keeping your air clean to boot!

Check Indoor and Outdoor Switches

HVAC units have switches on the indoor air handler and outdoor unit. It’s possible that something or someone may have flipped one of the switches, either by accident or without realizing what it does. If this sounds like something that could have happened to you, then make sure to check it before calling. And remember, safety first!

Check the Drain Line for Obstructions Indoor coils typically have an emergency cutoff or float switch, either attached to the drip pan or built into the drain line. These simple mechanisms prevent water damage by shutting off the condenser coil and stopping condensation from occurring. The downside of this, however, is that a blocked drain line means your unit can’t keep you cool. If your unit isn’t running, even though the thermostat and unit have power, you might have a drainage issue. Check the drain pan and drain line for standing water, and try to flush or clear the drain line if possible.

And of course, one of the best ways to prevent costly repair calls is to have regular maintenance on your HVAC system, that way you can catch those issues before they ruin your day.

Should I turn off my furnace before I go on vacation?

Your furnace is one of the most important appliances you use in your home. When you go on vacation, it can be challenging to decide whether to leave it on or not. Many people consider turning their furnaces off to save money on utilities and because of safety concerns. There are many reasons why you should keep your furnace on even during the warmer months.

Prevent Pipe Damage

Frozen pipes are one of the worst things that could happen to your home during the winter. You might assume that it is not a problem you have to think about when the weather starts to get warmer, but it’s hard to be sure with Canada’s unpredictable climate. To prevent your pipes from getting damaged from contracting and expanding from changing temperatures, keep your heater on. Ideally, that will mean making sure your home is at least 19 degrees Celsius even when your house is empty.

Ensures System Stays Efficient

Another reason you should not turn your furnace off when you go on vacation is that it can be harder to get it running again when you get back. A heater that has been turned off for a long time uses a lot of energy and effort to get going again. You may even have to have it serviced before it can be used again. Because of this, you would be better off leaving it on the whole time. You shouldn’t risk the same thing happening in the spring or summer either.

Save Energy in Other Ways

To lower your gas and electric bills without risk while you are gone, follow this advice: · Turn down your water heater to the lowest setting · Unplug your all your electronics that can draw power even when off · Switch off all lights except for one on the main floor for security purposes Schedule Furnace Maintenance Before You Leave If your furnace has been acting up, the last thing you want is for it to break down while you are away. The temperature in your home could fall below the recommended threshold. To prevent problems from developing in your absence, schedule a furnace checkup before you head out. Doing so will give you added peace of mind while on vacation.

How often should I have my furnace serviced?

It is recommended that both your air conditioner and heating system be checked yearly. The most ideal time to have your air conditioning system maintained is in the springtime before the arrival of hot summer weather, so long as the temperature is above 15 C. The fall season is the best time to have your heating system serviced so you know you’ll have working heat before winter weather blows in. By scheduling the appointment in the more moderate seasons, you’ll avoid the possibility of experiencing a down HVAC system in the sweltering summer or experiencing freezing air inside your home in the winter. Take care of your family’s comfort by scheduling a check-up.

Do I have to do anything to my AC prior to winter?

Find the air conditioning circuit near your unit and flip the switch to off. This will prevent the air conditioner from firing up on warmer winter days and keep out water that could potentially freeze.

Your electrical panel will also have a breaker (or two) labeled for your AC. We strongly recommend you flip the breakers to the “off” position over winter to guarantee the AC doesn’t accidentally power up.

Do we do plumbing work?

We do not do plumbing specific work, unless it relates to a heating or cooling system, called hydronics. Many of our systems do require plumbing elements but we do not do work on sewer lines; well and sump pumps; clogged drains; faucet, garburator, sink, or shower repairs or installation.

What is our service area?

We are proud to serve Athabasca County. We also do contract commercial work in Lac La Biche, Slave Lake and Wabasca based on availability.